Privacy Policy

At Weston Oxford, we take the privacy of our customers seriously. Weston Oxford is operated by Imexva B.V., a company registered in the Netherlands, and serves customers in the United States.

This Privacy Policy describes the types of personal information we may collect, how we use it, how it is stored, and the measures we take to protect it when you browse our website, make a purchase, or communicate with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Your full name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Order and payment-related transaction details

  • IP address and basic information about your device

We do not knowingly collect personal information from children.

2. Use of Personal Information

The information we collect may be used for the following purposes:

  • Processing and fulfilling customer orders

  • Providing customer service and support

  • Responding to order-related messages and enquiries

  • Sending marketing communications when you have chosen to receive them

  • Improving our website, products, and services

  • Meeting applicable legal, regulatory, and accounting requirements

We seek to collect and use only the personal information reasonably necessary to operate our business and provide our services.

3. Payment Processing

Payments made through our website are securely handled by Shopify Payments. Weston Oxford does not store or have access to your complete payment card information.

4. Marketing Communications

If you voluntarily subscribe to our mailing list, we may use your email address to send promotional or marketing communications.

You can stop receiving marketing emails at any time by selecting the unsubscribe option included in the email or by contacting us directly.

Service-related communications, including order confirmations and shipping notifications, may still be sent when necessary to complete and support your order.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for purposes including:

  • Operating essential website features

  • Understanding website traffic and performance

  • Supporting advertising, remarketing, and marketing activities

Depending on how our website is configured, these technologies may include:

  • Shopify analytics tools

  • Meta (Facebook) Pixel

  • Google Ads and Google Analytics tracking tools

  • Email marketing and automation services such as Klaviyo

These services help us understand how visitors use our website, evaluate advertising performance, and improve our marketing activities.

You may be able to control or disable cookies through your browser settings and, where available, through our cookie consent banner.

7. Children's Information

Our services are not intended for children, and we do not knowingly collect personal information from anyone under 18 years of age.

If you are a parent or legal guardian and believe that a child has submitted personal information to us, please contact us at info@weston-oxford.com so that we can review the information and take appropriate steps to delete it.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information belonging to individuals under 16 years of age.

8. When We Share Information

We may provide personal information to trusted third-party service providers when necessary for them to provide services that support our business. These may include:

  • Shopify, which provides our website hosting and e-commerce platform

  • Payment service providers, including Shopify Payments / Stripe

  • Shipping companies and logistics providers responsible for delivering customer orders

  • Advertising and analytics services, including Meta and Google

  • Email marketing and automation services, such as Klaviyo

These service providers receive information only to the extent reasonably necessary for them to perform their services.

We do not sell or rent your personal information.

9. Retention of Information

Personal information is retained only for the period reasonably necessary to fulfil the purposes described in this Privacy Policy and to satisfy applicable legal, regulatory, and accounting requirements.

10. Your Privacy Rights

Depending on where you are located and which laws apply to you, you may have rights concerning your personal information, which can include:

  • Requesting access to the personal information we hold about you

  • Asking us to correct information that is inaccurate or incomplete

  • Requesting deletion of your personal information, subject to applicable legal requirements

  • Requesting a copy of your personal information

  • Withdrawing consent where consent is the basis for processing

  • Choosing not to receive marketing communications

If you would like to exercise any applicable privacy rights, please contact us at:

info@weston-oxford.com

11. Data Protection and Security

We take reasonable technical and organisational measures to help protect personal information against unauthorised access, misuse, loss, or disclosure.

However, no method of transmitting or storing information can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Business Information

Weston Oxford

Operated by Imexva B.V. (Netherlands)

Registered business address:
Nuijeneind 22a
5761 RG Bakel
North Brabant
The Netherlands

Company number (NL Chamber of Commerce): 86411004

Primary Market: United States

Customer Support

Email: info@weston-oxford.com

Phone: +1 917 7225304

Customer support hours:
Monday–Friday, 09:00–17:00 Eastern Time