Shipping Policy
Weston Oxford is operated by Imexva B.V., a company registered in the Netherlands, and provides shipping services to customers in the United States.
We aim to keep our shipping process clear and straightforward. The information below explains how orders are processed, shipped, and delivered.
1. Where We Ship
At this time, Weston Oxford ships to addresses within the United States only.
2. Shipping Location
Orders are processed and dispatched from our warehouse located at:
280 W 17th St
Deer Park, NY 11729
United States
3. Order Processing
Most orders are prepared for shipment within 1–3 business days, Monday through Friday, excluding public holidays.
Orders received after 5:00 PM Eastern Time (ET) will be handled on the following business day.
Processing may take slightly longer during periods of increased order volume or promotional events. If there is a significant delay, customers will be informed by email.
4. Shipping Cost
Free Standard Shipping
Standard shipping is available free of charge on all orders shipped within the United States. There is no minimum order value required.
5. Delivery Estimates
Order processing: 1–3 business days (Monday–Friday)
Transit period: 6–9 business days (Monday–Friday)
Estimated total delivery period: 7–12 business days (Monday–Friday)
Delivery estimates are calculated from the date the order is placed.
Please keep in mind that these timeframes are estimates. Delivery may occasionally take longer due to carrier delays, weather, public holidays, or other circumstances outside our control.
After your order has been dispatched, we will send a shipping confirmation email containing the available tracking information.
6. Delivery Carriers
Orders are shipped from our warehouse using USPS (United States Postal Service).
Once your order has been dispatched, you will receive an email containing the tracking information.
Tracking details may take up to 24 hours to become available after shipment.
Actual delivery times can vary depending on the destination, carrier operations, weather, and other external circumstances.
7. Shipping Address
Customers are responsible for entering complete and accurate delivery information when placing an order.
Weston Oxford cannot be held responsible for delivery delays or unsuccessful deliveries caused by incorrect or incomplete information provided at checkout.
8. Lost or Damaged Shipments
If your package is lost during transit or arrives damaged, please contact us as soon as possible at:
Please provide your order number along with a brief explanation of the issue.
We will review the situation and, where the loss or damage is confirmed, provide a replacement or refund in accordance with our Return & Refund Policy.
9. Returns and Refunds
For information about returning an order or requesting a refund, please refer to our Return & Refund Policy available on our website.
Business Information
Weston Oxford
Operated by Imexva B.V. (Netherlands)
Registered business address:
Nuijeneind 22a
5761 RG Bakel
North Brabant
The Netherlands
Company number (NL Chamber of Commerce): 86411004
Primary Market: United States
Customer Support
Email: info@weston-oxford.com
Phone: +1 917 7225304
Customer support hours:
Monday–Friday, 09:00–17:00 Eastern Time